Authorised Villager Retailer
Why should you buy from an authorised Villager retailer?
- Villager authorised retailers have to comply to strict Villager standards which requires the authorised retailer to have fully trained, professional sales and technical team. This ensures Villager Stove Specialist maintains a high level of customer service and after-care to help consumers make an informed decision, complying to Villager standards.
- Villager authorised retailers are required by Villager to display their products in a showroom available for the public to view.
- Villager authorised retailers are required by Villager to offer a full installation service to its showroom customers.
- Manufacturer’s warranty may be invalid when not purchased from an authorised retailer.
- Villager authorised retailers hold stock, allowing express delivery to customers.
- As with all E-commerce websites if applicable, Villager ensure that authorised retailers have the correct information readily available to the customer on their web site - company registration details, VAT number, company addresses, and land-line phone numbers.
- Never buy from an unauthorised retailer as you may not get the correct sales, technical information and customer service required when purchasing a Villager stove. If in doubt please check with Villager to avoid rogue traders, we are listed under our showroom name Stoves & Fireplaces (HX5 0EE).
- Buy with confidence from an authorised retailer. Buy from Stoves Direct, the Villager Stove Specialist.