2 man delivery
Free Offers

Delivery from Stoves Direct, The Villager Stove Specialist

Delivery Options: All products are free delivery if spending over £100.
Please see delivery methods listed and explained below.
FREE Next Day Delivery
on selected stoves
Order before 10am Monday-Thursday - Only available on Stoves where you see the text 'Next-Day Delivery', excludes Scotland.
Saturday Delivery: (Extra charge applies) Available on all In Stock or out of stock Stoves.
FREE Standard Delivery: The standard delivery schedule is 7-14 working days delivery from time of order. You will be contacted by email or telephone to arrange delivery.
Products under £100: £15.00
2 Man Delivery Available: 2 man delivery is available on all stoves that are Standard Delivery. Please state that you require 2 man delivery in your order comments

  • Our trained staff will process your order and confirm back with an email. (Please ensure ALL your contact details are correct and we have phone numbers that we can contact you on)
  • You will be notified of your delivery date, or if you prefer, you can change the date to one that suits you better.
  • Villager Stove Specialist offer a FREE next day delivery service on selected stoves where next day delivery is shown on the product. This service is only available on weekday orders from Monday to Thursday up to 10am. Orders placed before 10am on Friday will be delivered the following Monday, weekend orders will be delivered the following Tuesday. You must state that you require next day delivery in your order comments during the checkout process.
    However if you do not require next day delivery you can add in the comments when you would like your stove delivering, just give us a date, simple! If you do not add anything to your checkout comments then your stove will be delivered on the standard delivery service as below.
    Please note: Next day deliveries will be delivered between the hours of 9am and 5pm, you will be contacted an hour in advance by the carrier. If you are not available to take delivery and have chosen next day delivery
    you may incur a redelivery charge. Next day delivery is not available in conjunction with instant price match.
  • When Saturday delivery is selected we will aim to deliver the product on the next available Saturday. If the stove is 'out-of-stock' we will deliver on the following Saturday after we receive the stoves.
  • Free standard delivery is available for the majority of orders over £100 to mainland UK, except Oban, PA43, where there is a delivery charge of £150. Additional delivery charges apply for orders to offshore islands. (See Checkout for individual postcode charges).
  • Your goods will be delivered on a 7.5 tonne delivery vehicle (about the size of a bin wagon). Please let us know, as soon as possible, if there will be a problem with access.
  • These products are very heavy. There will be one driver who will help, but we suggest you have at least one other person with you to assist.
  • The driver will move the stove to the nearest wheel point, depending on access. The driver will be unable to move the goods across graveled, or unfinished drives, through narrow openings, or up steps.
  • Unfortunately due to insurance, health and safety issues the driver is NOT able to move the goods inside your property for you. The driver will be able to wheel into a garage if access is possible.
  • Two man delivery is now available on all stoves under 100kg. The delivery team will take the product into your property and remove the packaging. Please state that you require 2 man delivery in your order comments.
  • We must advise that you check the goods while the driver is still there. The driver is obliged to wait with you up to 15 minutes (for palletised goods only), whilst you unpack the goods.
  • If the driver refuses to wait then please mark the goods as damaged on the delivery note, so you are covered for all eventualities.
  • If you have checked the goods and they are found to be damaged, please mark this clearly on the delivery note.
  • If goods are damaged please contact our Customer Service team, quoting your Order Reference and Delivery Note, and we will ensure replacement parts are sent out immediately.
  • If you are unavailable when your palletised goods (eg. Stoves and Range Cookers) are delivered at your pre-booked time, then re-delivery charges will apply.
  • If you are unavailable when package goods (eg. stove glass) are delivered, the courier company will leave a note, explaining how to re-arrange delivery for a more convenient time.